Ian MacDonald claims aliens kidnapped his girlfriend Audrey as he was about to propose. Ray and Fraser reluctantly investigate, and learn that Audrey is involved in a shady government organization.
Joey and Chandler pine for each other but neither will admit it. Chandler gets a new flatmate. A record company asks Phoebe to make a Smelly Cat music video.
George's girlfriend has a doll that looks exactly like George's mother. Jerry carries a package for one of Susan's friends, who warns Jerry to be careful with it. Jerry doesn't break her package, but he ends up breaking barbecue sauce that he was going to use in an act. Meanwhile, Frank Costanza turns George's room into a pool room and plays pool in his underwear with Kramer and the Maestro.
Shep and Raul respond to a massive fire without proper equipment, risking their lives to save addicts and their children. Shep will be okay, but Raul has third-degree burns covering his body; it's only a matter of time. The ER is flooded with burn victims. Chloe returns to Chicago. Doug is stood up by his father for a basketball game.